🪐 ⛵️ ~ Transit Terms ~ 🚚 🌎

Order Processing:

  • All orders are processed within 24 hours after receiving full payment.
  • Orders with expedited shipping options will be prioritized for quicker processing.

Shipping Methods:

  • We offer standard and expedited shipping options.
  • Standard shipping typically takes 5-7 business days for delivery within the contiguous United States, and 10-15 business days for international orders.
  • Shipping rates will be displayed at checkout based on the selected shipping method and are calculated based on the destination of your order.

Shipping Locations:

  • We ship to addresses worldwide. For addresses outside North America, please also see our Amazon store.
  • International customers are responsible for any applicable customs duties or import taxes.

Shipping Confirmation:

  • A shipping confirmation email with tracking information will be sent once your order has been dispatched.

Signature Requirements:

  • For high-value orders, a signature may be required upon delivery.

Shipping Delays:

  • In the rare event of a shipping delay, customers will be notified promptly. Delays may occur due to unforeseen circumstances, such as weather conditions or carrier issues.
  • If an item is backordered, we will notify you and provide an estimated delivery date.

Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure and accurate.

Returns Policy:

Return Eligibility:

  • To be eligible for a return or exchange, items must be unused, in the same condition as received, and in their original packaging.
  • Items must be returned unworn, unwashed, and with all original tags and packaging intact.
  • Customized, personalized, or intimate items are non-refundable and cannot be returned or exchanged.

Return Period:

  • Customers have 30 days from the date of delivery to initiate a return.

Return Process:

  • To initiate a return, contact our team with a description of the problem and we’ll be happy to assist you.
  • Clearly state the reason for the return and your order reference number.

Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
  • For international returns, customers are responsible for return shipping costs and any applicable customs clearance.

Refunds & Exchanges:

  • Refunds will be issued to the original payment method within 7-10 business days after we receive the returned item(s).
  • Exchanges are not currently available at this time.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately for assistance. We may request photos or additional information to process a replacement or refund.

Further Information:

For any questions or concerns regarding shipping and returns, please contact our customer service team for further support.